Gift Voucher Policy

At The Clinic Skin Health & Wellness, we offer gift vouchers that can be purchased either in-store or online through our website. Our gift vouchers provide a convenient and thoughtful way to share the gift of healthy, beautiful skin with your loved ones.

Gift Voucher Policy 

Overview 

Gift Voucher Terms and Conditions

  1. Validity Period:
    • All gift vouchers, whether purchased in-store or online, are valid for a period of three (3) years from the date of purchase, in compliance with current Australian consumer law.
  2. Online Gift Vouchers:
    • When purchasing a gift voucher through our website, a digitised gift certificate will be generated and delivered via email.
    • Online vouchers are non-transferable and must be presented at the time of redemption.
  3. Redemption Conditions:
    • Gift vouchers can be redeemed for a wide range of products and services offered by The Clinic Skin Health & Wellness.
    • Gift vouchers cannot be used for injectables, including but not limited to:
      • Anti-wrinkle injections
      • Dermal fillers
      • Biostimulators
    • There are no exceptions to this rule.
  4. Partial Redemption:
    • If the full value of the voucher is not used in a single transaction, the remaining balance will be credited for future use within the original expiry period.
  5. Non-Refundable:
    • Gift vouchers are non-refundable and cannot be exchanged for cash.
    • Lost or stolen vouchers will not be replaced.
  6. Purchase and Delivery:
    • In-store gift vouchers will be provided as a physical card.
    • Online purchases will receive a digitised gift certificate via the email provided at checkout.
  7. Limitations:
    • Gift vouchers cannot be used in conjunction with any other promotional offers, discounts, or memberships unless explicitly stated.
  8. Contact Us:

We appreciate your understanding and adherence to these terms, ensuring a seamless experience for both the gift recipient and our team.